The Vapor Place


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FAQ - Frequently Asked Questions


Question: I heard the vaping industry is under attack from the FDA. What can I do to help?

Answer: Yes. the vaping industry and vaping as a whole are under attack by the FDA. Click to learn more about HR 2058.


Question: What is VG?

Answer: VG stands for vegetable glycerine. Read more about vegetable glycerine at Wikipedia.


Question: What is PG?

Answer: PG stands for propylene glycol. Read more about propylene glycol at Wikipedia.


Question: How often do I need to replace the coil?

Answer: About every two weeks. Less than two weeks if you vape a lot, more than two weeks if you vape less often.


Question: Why is my tank is leaking?

Answer: Check the glass and seals on the tank. Make sure the coil is seated properly. Replace the coil.


Question: Why does it taste "burned" when I vape?

Answer: Prime and replace the coil.


Question: Why is my device not working at all even after I charge it?

Answer: Click the power button 5 times really fast.


Question: Why do I get a "No Atomizer" or "999" error message?

Answer: Check that the coil is seated properly. Replace the coil.



The Vapor Place (Norwich)

276 West Main Street

Norwich, Connecticut 06360

860-886-VAPE (8273)


The Vapor Place (Groton)

516 Goldstar Highway

Groton, Connecticut 06340

860-446-VAPE (8273)


Store Hours

Mon. - Sat. 10:00am - 8:00pm

Sun. Noon - 5:00pm

The Vapor Place

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